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Customer Engagement

This Acquisition Seminar will prepare government buyer to be a strategic partner with your customers throughout the acquisition process. You will learn practical techniques to enhance the most critical aspects of customer services. You will hear from customer service...

FPDS Awards Tutorial

Awards Tutorial with 4 sessions: 1) Delivery order, 2) Purchase Order 3) Definitive Contract 4) BPA Call. Each Session will take approximately 30 minutes. Lessons include creating a delivery order against a Multiple Award Federal Schedule, steps to create a purchase...